diamond exchange
diamond exchange
This app is available for your device
diamond exchange
This app is available for your device
Contact
+91 0755674689
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP, and you will be logged in securely without needing a password or email. This convenient method allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
To verify your account, ensure you have a strong internet connection. Wait for a strong signal, then click on send OTP and wait for the allotted time. If you don't receive the OTP, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, send your complete right KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve the issue and complete the account shifting process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app, and you'll be able to log in and play smoothly. This should resolve any compatibility problems and get you back up and running.
Q1: What is the minimum withdrawal amount in the diamond exchange?
The app allows a minimum withdrawal of Rs. 100, which is higher than other apps. However, withdrawals are only possible for the money earned from gaming, not the bonus amount. This means users can access their hard-earned gaming rewards but not the bonus incentives.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC (Know Your Customer) details in the app, which should include your Aadhar card, UPI (Unified Payments Interface) information, and all relevant bank details. This is a required step in the process. Saving these details will help facilitate a smoother experience for you.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, payment processing may experience delays, potentially taking up to 24 hours. This variability in processing time is worth noting when using the app.
Q4: Why is the bonus balance not being withdrawn?
You can only use the money earned from a bonus in gaming activities, and it cannot be withdrawn by anyone else. Any winnings earned from playing games with a bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact the care centre for assistance.
At diamond exchange, we prioritize the convenience and security of our players above all else. To ensure a seamless and enjoyable gaming experience, we offer a range of deposit and withdrawal methods, including credit cards, e-wallets, and cryptocurrencies. This flexibility allows you to manage your funds with ease, without worrying about limitations or delays. Furthermore, our dedicated customer support team is available 24 hours a day, 7 days a week, to address any questions or concerns you may have. Our team of experts is committed to providing prompt and effective assistance, ensuring that you can focus on enjoying your gaming experience without any interruptions. Whether you need help with deposits, withdrawals, or anything else, our support team is always here to help. By prioritizing the convenience and security of our players, we aim to create a stress-free and enjoyable gaming environment. With our diverse range of deposit and withdrawal options, combined with our comprehensive customer support, you can rest assured that your gaming experience will be nothing short of exceptional.
Our platform is accessible on a variety of devices, ensuring seamless gaming performance whether you're using a desktop or mobile device. Additionally, we take great pride in our exceptional customer support, providing assistance 24 hours a day, 7 days a week, through live chat, email, and phone. Whether you're a seasoned gamer or just starting out, our dedicated team is always available to help you troubleshoot any issues or answer any questions you may have. From the moment you join our community, you'll experience a world of limitless gaming possibilities. With our platform, you'll have access to a vast array of games, each carefully curated to provide an unparalleled level of excitement and entertainment. But what really sets us apart is our commitment to delivering an exceptional customer experience. Our support team is dedicated to ensuring that your journey is smooth and enjoyable, from the moment you start playing to the moment you reach the highest levels of achievement. So why wait? Join the diamond exchange community today and take your online gaming experience to new heights!